How Booking Works
How do I book?
Work is by appointment. Call 365-336-3767, email info@innovativecarclinic.ca or use the contact form. We are open Monday to Friday, 9:30 am to 4 pm, and closed Saturday and Sunday.
Is a deposit required?
Yes. A deposit secures your booking. We confirm the amount and when it is due at the time you book, and the remainder is due once the job is complete.
Can I wait at the shop?
No. Our shop is a private workspace without a customer waiting area. For safety and liability reasons we ask you to drop the vehicle off and return when we tell you it is ready.
What should I take out of the car?
Everything personal: the trunk, glove box, door pockets and centre console. It lets us clean every area without moving your belongings.
When do I pay?
Invoices are paid in full before pickup, and vehicles are released once payment is received and confirmed. We accept cash, Visa, Mastercard and Interac e-Transfer. Gratuities are not included in the service price.
What if my car needs more work than expected?
For heavily soiled interiors and pet hair, additional charges may apply. We give you a clear estimate before starting any of that work.
How do rental rates work?
Published rental rates are starting prices and are subject to availability, insurance and mileage terms. Confirm your exact quote before booking. See car rentals.
Can you find a specific rental car?
We can try. Bespoke rentals are sourced on request by the day, week or month, and delivery and pickup can be arranged around your schedule.
How are fleet accounts billed?
Fleet work is invoiced per account rather than per visit. Terms are worked out when you request a quote. See fleet services.
Questions about a booking? Call or send us a message.
Get In TouchRelated Pages
Ready to Book?
Prefer to talk it through? Call 365-336-3767, Monday to Friday, 9:30 am to 4 pm. Work is by appointment.
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